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CLIENTS/PROJECTS
How do I open a new project?
Click on the "create project" button.
What is a budget range?
You can optionally specify how much money you are able to spend on this project.
Why do I have to choose the amount of days for bidding?
There needs to be an end to every project, to leave room for new ones. But you can extend your project any time you want.
Can I change the information I provided about my project?
Yes, login to the account management area and click on the "Edit" link beside the project you want to modify. You will be able to add additional information to your project, which will appear under your original description with the date and time you added the new info. All translators who have already bid on your project will then be notified that you have added information to your project.
How do I close my project, extend it, or pick a translator?
You can do all this by logging in to the account management area. Click on the "Manage Account" button.
Can I re-open a closed a project?
No, you will have to post a new project. In some cases we can re-open a project for you. Contact us with the reason and we will consider re-opening the project.
What does it mean if my project is frozen?
This means the end date you chose for the project has past. No translators can place any new bids, you must either pick a translator or extend the project.
What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged?
Submit a project cancellation request at www.121translation.com/cancel.shtml You might be eligible for a refund.
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